Appointments: You must have an appointment to secure a session. We recommend scheduling appointments at least 24 hours in advance, especially for weekends. We only take cash or Cash App since credit card processing fees are so high.
Deposit: A deposit of $50 per person is charged to hold your reservation. We cannot guarantee your appointment without this deposit.
Remaining Balance: After your session, the remaining balance is due in cash after your appointment. (Processing fees and charge backs have gotten too expensive!) Cash app fees are very high too. This is why we only accept cash to pay for your balance after your session.)
Cancellation and Rescheduling: We require a 48-hour notice for rescheduling or canceling an appointment. Late or no notice will result in a forfeiture of your deposit.
No Cash Back: If you have paid for your appointment in cash and later cancel, you will not be refunded. However, you may reschedule your appointment with only your deposit being forfeited.
Taxes: There is no tax on massage in the state of Tennessee.
Tipping: A mandatory gratuity of 15% is added to your bill for most sessions. Additional tips for a satisfactory experience are appreciated.
Appointment Confirmation: We confirm appointments via email 24 hours before and call/text 24 hours before. You must answer our email, text or call to confirm that you are coming. Confirmation is essential; failure to respond may lead to cancellation and forfeiture of your deposit.
Early Arrival: Please arrive at the exact time of your appointment. Many times we are back to back with massage and we do not want to disturb our guests that are already here.
Late Arrival: Late arrivals may result in reduced session time or adjustments to the package (a few minutes late is ok. (10-15 minutes)
Makeup: Please refrain from wearing makeup to your appointment as it may impede the massage process and unnecessarily clog your pores.
Wigs: If at all possible, please leave wigs at home. Should you wear it to your appointment, you’ll be given a small basket in the massage room to store it during your session. If you choose to leave it on, we will do our best to work around it, but cannot guarantee you’ll enjoy the full effects of your massage.
We are now in a home converted into a lovely spa on the inside: If you are not comfortable in a home environment, please do not book a session for yourself or your loved one. If you book that appointment and then change your mind because it's a home, your deposit is forfeited. Our time is valuable! This is an intimate setting and beautiful experience. You are missing out if you choose not to come because of the outside structure.
Children: Children aged 6-17 require parental supervision during massages. You can get a massage right next to your child.